PAIA Manual

Introduction

1. Carides Benjamin Inc. ("Carides Benjamin", "Us", "We") is a personal liability company, duly registered and practising as a law firm in South Africa.
2. PAIA gives effect to Section 32 of the Constitution, which provides that everyone has the right to access information held by another person (private body) when such privately held information is required for the protection of rights.
3. This Manual may be amended from time to time, and any new versions of the Manual will be made public.

Purpose of PAIA Manual

1. This Manual aims to assist potential requesters as to the procedure to be followed when requesting access to information held by Us in terms of PAIA.
2. This Manual is useful for the public to:
   1. check the categories of records held by Us which are available without a person having to submit a formal PAIA request;
   2. have a sufficient understanding of how to make a request for access to a record of Carides Benjamin, by providing a description of the subjects on which the body holds records and the categories of records held on each subject;
   3. know the description of the records of Carides Benjamin which are available in accordance with any other legislation;
   4. access all the relevant contact details of the Information Officer who will assist the public with the records they intend to access;
   5. know the description of the guide on how to use PAIA, as updated by the South African Human Rights Commission and how to obtain access to it;
   6. know if Carides Benjamin will process personal information, the purpose of processing of personal information and the description of the categories of data subjects and of the information or categories of information relating thereto;
   7. know the description of the categories of data subjects and of the information or categories of information relating thereto;
   8. know the recipients or categories of recipients to whom the personal information may be supplied;
   9. know if Carides Benjamin has planned to transfer or process personal information outside the Republic of South Africa and the recipients or categories of recipients to whom the personal information may be supplied; and
   10. know whether We have appropriate security measures to ensure the confidentiality, integrity and availability of the personal information which is to be processed.

Key Contact Details for Access to Information of Carides Benjamin

Chief and Deputy Information Officers

General Contacts

How to use PAIA and How to Gain Access to the Guide

1. The South African Human Rights Commission has, in terms of Section 10 of PAIA, as amended, updated and made available the revised Guide on how to use PAIA (the "Guide"), in an easily comprehensible form and manner, as may reasonably be required by a person who wishes to exercise any right contemplated in PAIA as well as the Protection of Personal Information Act 4 of 2013 ("POPIA").
2. The Guide is available in each of the official languages from the Human Rights Commission at the following offices or on their website: https://www.sahrc.org.za/index.php/understanding-paia.

South African Human Rights Commission

3. The Guide is also available on the website of the Regulator: https://www.justice.gov.za/inforeg/.
4. The Guide contains the description of:
   1. the objects of PAIA and POPIA;
   2. the postal and street address, telephone and, if available, electronic mail address of:
      1. the Information Officer of every public body; and
      2. every Deputy Information Officer of every public and private body designated in terms of section 17(1) of PAIA and section 56 of POPIA;
   3. the manner and form of a request for:
      1. access to a record of a public body contemplated in section 11; and
      2. access to a record of a private body contemplated in section 50;
   4. the assistance available from the Information Officer of a public body in terms of PAIA and POPIA:
   5. the assistance available from the Regulator in terms of PAIA and POPIA;
   6. all remedies in law available regarding an act or failure to act in respect of a right or duty conferred or imposed by PAIA and POPIA, including the manner of lodging:
      1. an internal appeal;
      2. a complaint to the Regulator; and
      3. an application with a court against a decision by the information officer of a public body, a decision on internal appeal or a decision by the Regulator or a decision of the head of a private body;
   7. the provisions of sections 14 and 51 requiring a public body and private body, respectively, to compile a manual, and how to obtain access to a manual;
   8. the provisions of sections 15 and 52 providing for the voluntary disclosure of categories of records by a public body and private body, respectively;
   9. the notices issued in terms of sections 22 and 54 regarding fees to be paid in relation to requests for access; and
   10. the regulations made in terms of section 92.

Categories of Records Available Without Having to Request Access

Records Available in Accordance with Other Legislation

1. Where applicable, We hold information in terms of the following legislation:

Subjects and Categories of Subjects of Records Held

1. Where applicable, We hold information in terms of the following records:

Processing of Personal Information

1. Purpose of Processing Personal Information

   We may process personal information in order to carry out lawful instruction of our clients.

2. Description of categories of data subjects and of information or categories of information relating thereto

   Categories of Data Subjects	Personal Information that may be processed
   Customers / Clients	name, address, registration numbers or identity numbers, VAT numbers, address, employment status and banking details
   Service Providers	names, registration number, vat numbers, address, trade secrets and banking details
   Employees	address, qualifications, banking details, gender and race

3. The recipients or categories of recipients to whom the personal information may be supplied

   Category of personal information	Recipients or Categories of Recipients to whom the personal information may be supplied
   Identity number and names, for criminal checks	South African Police Services
   Qualifications, for qualification verifications	South African Qualifications Authority
   Credit and payment history, for credit information	Credit Bureaus
   Identity number, names, employment status and addresses	Legal and other adjudicative forums in carrying out legal proceedings
   Identity number, names, employment status and addresses	Master and Deeds Registries

4. Planned transborder flows of personal information
   1. Carides Benjamin has no planned transborder flows of personal information, unless otherwise under the lawful instruction of a client in carrying out its mandate.
5. General description of Information Security Measures to be implemented by the responsible party to ensure the confidentiality, integrity and availability of the information
   1. We safeguard personal information on internal servers, which are backup in soft form, and are protected by anti-virus and anti-malware software.

Availability of Manual

1. A copy of this Manual is available—
   1. on www.caridesbenjamin.com;
   2. to any person upon request and upon the payment of a reasonable prescribed fee; and
   3. to the Information Regulator upon request.
2. A fee for a copy of the Manual, as contemplated in annexure B of the Regulations, shall be payable per each A4-size photocopy/print made.